Crescent Samaffa Center. #11,
2nd Floor, Adi Kabir Ashram,
Devegowda Main Road,
R.T. Nagar, Bangalore - 560032.
+91 984-560-0014, +91 994-511-1177
Designation: Service Networking Engineer
Eligibility: Certificate Course (ITI), Diploma
Job Profile:
- Coordinates customer service. Ensures prompt response and efficient use of resources to achieve Service Targets.
- Determines accurate nature of service calls and assign to appropriate Field Engineers
- Maintain computerized information systems and participates in their development to improve efficiency within the unit
- Monitors and Drive Service Targets for installation, maintenance and repair of equipment. Carries out routine preventative tasks to achieve Service Levels at all times
- Liaises with internal and external teams regarding staffing availability, operational issues that impact service delivery
- Monitors the effectiveness and efficiency of the staffing levels and company-wide processes and procedures to achieve call service metrics.
Send your CVs to info@thattva.com,
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