Wednesday, October 14, 2015

Service Networking Engineer at Innovative solutions Pvt. Ltd,Bangalore


Crescent Samaffa Center. #11,
2nd Floor, Adi Kabir Ashram,
Devegowda Main Road,
R.T. Nagar, Bangalore - 560032.
+91 984-560-0014, +91 994-511-1177

Designation: Service Networking Engineer
Eligibility: Certificate Course (ITI), Diploma

Job Profile:
  • Coordinates customer service. Ensures prompt response and efficient use of resources to achieve Service Targets.
  • Determines accurate nature of service calls and assign to appropriate Field Engineers 
  • Maintain computerized information systems and participates in their development to improve efficiency within the unit
  • Monitors and Drive Service Targets for installation, maintenance and repair of equipment. Carries out routine preventative tasks to achieve Service Levels at all times 
  • Liaises with internal and external teams regarding staffing availability, operational issues that impact service delivery 
  • Monitors the effectiveness and efficiency of the staffing levels and company-wide processes and procedures to achieve call service metrics.
Location: Bangalore

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